1. Introduction
AI ReelForge (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our Service.
2. Information We Collect
Information you provide:
- Name and email address during registration.
- Payment information (processed securely via Razorpay/Stripe — we never store card details).
- Content inputs such as topics, scripts, and prompts you enter.
Information collected automatically:
- IP address and browser type.
- Pages visited and features used.
- Device information.
- Usage logs and credit consumption data.
3. How We Use Your Information
We use your information to:
- Create and manage your account.
- Process payments and subscriptions.
- Deliver AI-generated content.
- Send account-related notifications and updates.
- Improve our Service and fix issues.
- Comply with legal obligations.
4. Data Storage
Your data is stored securely using Supabase (PostgreSQL). Generated content including thumbnails and voiceovers are stored on Cloudinary with SSL encryption. We retain your data for as long as your account is active.
5. Data Sharing
We do not sell your personal data. We share data only with:
- Payment processors (Razorpay, Stripe) to process transactions.
- AI API providers (Groq, ElevenLabs, Replicate) solely to generate your requested content.
- Cloud storage (Cloudinary, Supabase) to store your files.
- Legal authorities if required by law.
6. Cookies
We use cookies to maintain your login session and remember your preferences. You can disable cookies in your browser settings, but this may affect functionality.
7. Your Rights
You have the right to:
- Access your personal data at any time.
- Request correction of inaccurate data.
- Request deletion of your account and data.
- Export your data in a portable format.
- Opt out of marketing communications.
To exercise these rights, email us at support@fabricaipro.com.
8. Children's Privacy
AI ReelForge is not intended for users under 18 years of age. We do not knowingly collect data from minors.
9. Security
We implement industry-standard security measures including SSL encryption, secure password hashing, and role-based access controls to protect your data.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you via email or in-app notification of significant changes.
11. Contact
For privacy-related concerns, contact us at support@fabricaipro.com.